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Please feel free to contact us at CustomerService@YourSkinDoctor.com
if you have questions regarding the following:
Payment
YourSkinDoctor.com currently accepts either VISA, Mastercard or the Discover Card as payment over our secure website. If you
prefer to order by check or money order, please look below at Ordering by Mail.
Ordering by Mail
If you would like to order by mail, simply follow the easy steps in the shopping cart, print off the final shopping cart page
which includes your order total, your address and contact information, include a check or money order and mail it to the following address:
YourSkinDoctor.com Orders
2033 W. McDermott Rd
Suite 320-182
Allen, TX 75013
You will receive an email acknowledgment when your check/money order has been received and processed.
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Return Policy
Within 30 days of receipt of your order, you may return any product for a full refund. The product container and unused portion must be returned. If an item is returned after 35 days of shipment; a full refund is not
guaranteed.
You will be notified via email once we have received and processed the returned item. Please note that we can not refund shipping costs.
Please write the reason for your return on your order packing slip (or on a separate piece of paper, (with your name & address) and send with the return item to:
YourSkinDoctor.com
2033 W. McDermott Rd
Suite 320-182
Allen, TX 75013
For your protection, please use UPS or Insured Parcel Post for shipment.
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Security
Shopping at YourSkinDoctor.com is 100% safe. We will guarantee it. Please refer to our Privacy Policy for any concerns about your personal privacy.
Shipping Information
YourSkinDoctor.com ships to all US states, US Territories and most International Countries. All credit
card orders received will be shipped within 36hrs provided the item is in stock. If the item is out of stock
you will be notified of the approximate shipping date. Your credit card will not be charged until your order is shipped.
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Order Quantity
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Standard Shipping
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International Mail
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1 item
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$5.75
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$19.50
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2 items
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$7.35
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$25.50
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3 items
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$8.25
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$25.50
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4 items
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$8.95
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$27.50
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5 items
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$9.50
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$34.50
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6 items
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$9.95
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$37.50
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7 items
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$10.75
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$42.00
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- Standard Shipping - For USA and US Territories orders only - YourSkinDoctor.com ships by USPS Priority Mail or First Class Mail which averages 2-5 business days delivery time.
- International Mail - YourSkinDoctor.com ships by USPS Priority Mail which averages 6-10 business days
delivery time. Tracking numbers will be delivered by email by USPS. (Over 7 items, shipping charges will increase $2.50 per item.)
You will receive an email notification the day that your order is shipped, Please feel free to email us at CustomerService@Yourskindoctor.com if you have any questions about shipping or delivery of your order.
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